FAQs | KV - Knape & Vogt

Customer Service

Knape & Vogt Manufacturing Company
2700 Oak Industrial Dr. NE
Grand Rapids, MI 49505-6026 USA
1.800.253.1561
customer.service@kv.com

Quality announcement: Snap handles for waste bins (8/29/2018)

We have been made aware of a number of instances in which the Snap Handle for some models of pullout waste bins has become disengaged from the wire cage upon use.

Please be aware that this is a known issue and we are working toward resolving it. In the meantime, you may request a replacement handle by contacting us at customer.service@kv.com using “Handle Replacement” as the subject line. Be sure to include your name, email and shipping address so we can fulfill your request promptly.

We regret any inconvenience this issue may have caused.

Statement of Product Pricing and Availability

Knape & Vogt reserves the right to offer, at any time, all or part of our merchandise assortment via our website and in our catalogs and showrooms. Knape & Vogt reserves the right to change prices and add or remove items from our website at any time, at our discretion.

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